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Location: VEKA, ROSSENDALE ROAD IND EST, FARRINGTON ROAD, BURNLEY, BB11 5DA Dates: 11th September 2019 - 08:30 - 11:00

Feedback. It’s a tough one for HR, managers, and employees to deal with effectively and is often feared and avoided as if it was a bad word.

To help you create an effective feedback strategy within their organisations, this session will help shed some light on the importance of ongoing employee feedback and offer some practical tips on how to create a feedback centric culture today. Over half of workers in the North West today, do not feel they get appropriate feedback on their performance.

We’ll discuss a systematic and structured approach to Performance Planning that will successfully achieve the desired goals of an individual or team. We’ll present how to create an action plan that is created for the team or an individual(s) keeping in mind the broader objectives of the organisation.

You’ll also learn how to handle difficult conversations, how to provide negative feedback in a positive way and how to deliver feedback to defensive colleagues.

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Location: THE RENAISSANCE SUITE, WINTER GARDENS, CHURCH STREET, BLACKPOOL, FY1 1HL Dates: 16th October 2019 - 08:30 - 11:00

Professional development and career advancement are among the most commonly stated reasons people give for choosing to join, stay with or leave an organisation. NWEEG’s research ranks career opportunities as the number one driver of engagement across all generational groups.

Retaining talented and energised people willing and able to deliver on your organisations vision today and into the future requires a deliberate approach to career management. Understanding the career steps people can and want to take within your business is important to your ability to align development initiatives with each of those options.

Understanding the various paths someone can take from an entry level role through to an operational line manager position, allows you to identify the knowledge, skills and experience needed to take each step. A clear view of the career paths people can pursue allows you to set clear development goals and implement effective learning solutions.

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Location: PRESTON’S COLLEGE, ST. VINCENT’S ROAD, FULWOOD, PRESTON, PR2 8UR Dates: 13th November 2019 - 08:30 - 11:00

Employers need to be aware of employee turnover rates in their organisation and understand how these affect the organisation’s performance and ability to achieve its strategic goals. Tools such as confidential exit surveys can help managers to clearly understand why people leave the business and enable appropriate action to be taken to address the reasons. Measuring the levels and costs of employee turnover is vital in building the business case to inform recruitment and retention initiatives.

There will come a time when either the employee wishes to leave of his/her own accord – because of a new job offer, relocation, retirement, caring responsibilities or other reasons – or the employer may wish to terminate the relationship due to poor performance or other issue.

In this session we’ll take you through all aspects of employee turnover; including resignation, redundancy, dismissal and retirement. We’ll look at ways of measuring turnover as well as understanding the true cost of losing employees.

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