Scancapture Ltd was established in 2002 by Founder and Managing Director Steve Smith. Steve’s passion for people and business has seen the business grow considerably and is now recognised as one of the leading companies within the sector.
For over fifteen years, Steve has spearheaded developments in People Engagement to produce measurable outcomes which change how businesses engage with their people and their customers. Despite being fundamental to a business’s overall performance, many companies choose to overlook these areas resulting in low staff morale and poor service delivery.
As an Engagement Guru, Steve Smith is now at the heart of the Government’s flagship ‘Engage for Success’ initiative. His vast experience and portfolio of studies has made him a leading authority on how engagement can improve productivity, performance and profitability.
More and more businesses are realising that engaging and motivating their people is the right thing to do, benefiting their business enormously by improving productivity and increasing profitability. Scancapture and local Employee Engagement group NWEEG are paving the way.
The success of the business has led to an exciting new appointment.
Andrew Henderson has joined the Blackburn based team as Engagement Director to work with new and existing clients to help make their businesses great places to work and play a part in our vision of making the North West of England the best place to work in the world!
Andrew, former Managing Director of local IT services business Lanway,, brings a great deal of experience from a high growth sector and will really help deliver a service to our clients that will add value to their businesses. Andrew has worked with many local and international brands such as Burnley FC, Antler, Marston Group, Hugh Baird College, Salford City College and Suresite.
Andrew says “The purpose of our business is to engage people and deliver results. One of our unique abilities is to offer both engagement strategies and practical advice that not only seeks to engage people in the workplace, but to ensure that employee engagement is having a positive impact on customers too. This enables businesses to gain a real insight into what their people think, how they feel and what they do, and gauge the impact of how their customers think, feel and do. We had enormous success in my former business Lanway where our engagement programme helped us dramatically increase the positive feelings our people had about our business which drove increases in profitability and customer happiness!”
Steve is thrilled about Andrew joining the business and says ‘We have an ambitious growth strategy for the next five years and this signals our intention to support more clients by having someone of Andrew’s calibre in our team. He has tested the survey process thoroughly from a clients’ point of view and it worked with staggering results. Now he with us, he is as passionate as I am about working with great people in fabulous businesses.’